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General description:
The hotel Grand Sirenis Riviera Maya Resort & Spa is around 36 km from Playa del Carmen (Tulum around 30 km). A sandy beach is in the vicinity of the hotel. At the beach are sun umbrellas and sun loungers free of charge available. The tourist centre is about 36 km away. The nearest shopping facilities are located approx. 30 km from the hotel, a supermarket can be reached after around 10 km. It is 36 km from the hotel to the nearest bars and restaurants. For mobility there is a taxi rank and a bus stop (approx. 1 km away). For medical treatment in emergencies there is a hospital around 30 km away. The airport (CUN) is approx. 117 km away. Another airport (TQO) is located approx. 27 km away.
Amenities:
The 3-storey hotel consists of a main building and 19 adjoining buildings, and has 946 rooms in total. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 19 lifts, air conditioning, a safe (for free), a shop, discotheque (open from 23:00 - 02:00), theater, a free parking area and a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 8 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the modern hotel you will find 3 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages.
Meals:
Breakfast from the buffet. All inclusive: breakfast, lunch and dinner. Dinner only in selected restaurants or bars. Children`s menus are also available. Water, small snacks, wine, national alcoholic drinks and selected imported spirits at certain times. Coffee and tea (08:00 - 23:00), beer (08:00 - 02:00), cocktails (08:00 - 02:00), Welcome Drink, one meal in the a la carte restaurant, free internet, 24 h service, free minibar in your room (limited) and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability).
Sport and Leisure:
Sports and entertainment: Tennis (for free), darts (where applicable, for a fee), table tennis (where applicable, for a fee), football, basketball, fitness, beach volleyball and aerobics. Guided bike tours (for free). Spa area, sauna, whirlpool, steam bath, hamam and massages available for a fee. Entertainment for adults: evening shows. Child supervision: babysitting (for a fee) and activity programme for children from 4 - 12 years (from 10:00 - 21:30).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, French and Spanish. Accepted methods of payment: Visa and American Express.
Double Deluxe JuniorSuite (GardenView, Balcony or Terrace):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
Double Deluxe JuniorSuite (GardenView, Balcony or Terrace Non-Refundable):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
SingleUse Deluxe JuniorSuite (GardenView, Balcony or Terrace):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
SingleUse Deluxe JuniorSuite (GardenView, Balcony or Terrace Non-Refundable):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:6; charge cycle:per Room per Night; type:eco tax
INCIDENTS:
Renovations - Restaurant - Comment:Soft renovations on Restaurants. No affectation for the guest and alternative facilities will be available.; Consequence:None; Duration of the incident from N/A to 2024-12-31; Effective Date2024-04-01T00:00:00; Solution:Alternative facility available (same hotel)
The hotel Grand Sirenis Riviera Maya Resort & Spa is around 36 km from Playa del Carmen (Tulum around 30 km). A sandy beach is in the vicinity of the hotel. At the beach are sun umbrellas and sun loungers free of charge available. The tourist centre is about 36 km away. The nearest shopping facilities are located approx. 30 km from the hotel, a supermarket can be reached after around 10 km. It is 36 km from the hotel to the nearest bars and restaurants. For mobility there is a taxi rank and a bus stop (approx. 1 km away). For medical treatment in emergencies there is a hospital around 30 km away. The airport (CUN) is approx. 117 km away. Another airport (TQO) is located approx. 27 km away.
Amenities:
The 3-storey hotel consists of a main building and 19 adjoining buildings, and has 946 rooms in total. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 19 lifts, air conditioning, a safe (for free), a shop, discotheque (open from 23:00 - 02:00), theater, a free parking area and a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 8 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the modern hotel you will find 3 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages.
Meals:
Breakfast from the buffet. All inclusive: breakfast, lunch and dinner. Dinner only in selected restaurants or bars. Children`s menus are also available. Water, small snacks, wine, national alcoholic drinks and selected imported spirits at certain times. Coffee and tea (08:00 - 23:00), beer (08:00 - 02:00), cocktails (08:00 - 02:00), Welcome Drink, one meal in the a la carte restaurant, free internet, 24 h service, free minibar in your room (limited) and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability).
Sport and Leisure:
Sports and entertainment: Tennis (for free), darts (where applicable, for a fee), table tennis (where applicable, for a fee), football, basketball, fitness, beach volleyball and aerobics. Guided bike tours (for free). Spa area, sauna, whirlpool, steam bath, hamam and massages available for a fee. Entertainment for adults: evening shows. Child supervision: babysitting (for a fee) and activity programme for children from 4 - 12 years (from 10:00 - 21:30).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, French and Spanish. Accepted methods of payment: Visa and American Express.
Double Deluxe JuniorSuite (GardenView, Balcony or Terrace):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
Double Deluxe JuniorSuite (GardenView, Balcony or Terrace Non-Refundable):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
SingleUse Deluxe JuniorSuite (GardenView, Balcony or Terrace):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
SingleUse Deluxe JuniorSuite (GardenView, Balcony or Terrace Non-Refundable):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:6; charge cycle:per Room per Night; type:eco tax
INCIDENTS:
Renovations - Restaurant - Comment:Soft renovations on Restaurants. No affectation for the guest and alternative facilities will be available.; Consequence:None; Duration of the incident from N/A to 2024-12-31; Effective Date2024-04-01T00:00:00; Solution:Alternative facility available (same hotel)
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